{"id":687,"date":"2026-08-18T01:40:43","date_gmt":"2026-08-18T06:40:43","guid":{"rendered":"https:\/\/nucleo.miespaciodigital.net\/?page_id=687"},"modified":"2026-08-21T16:50:19","modified_gmt":"2026-08-21T21:50:19","slug":"9-ayuda-y-soporte","status":"publish","type":"page","link":"https:\/\/miespaciodigital.net\/auditoria\/plataforma-saas-de-gestion-digital\/9-ayuda-y-soporte\/","title":{"rendered":"9: Ayuda y Soporte"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"687\" class=\"elementor elementor-687\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba4a822 e-con e-atomic-element e-flexbox-base e-8e4b33b \" data-id=\"ba4a822\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"ba4a822\" data-e-type=\"e-flexbox\" data-id=\"ba4a822\">\n    \t\t<div class=\"elementor-element elementor-element-391ce35 elementor-widget elementor-widget-html\" data-id=\"391ce35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"font-family: 'Inter', system-ui, sans-serif; max-width: 900px; margin: 40px auto; padding: 20px 15px;\">\r\n\r\n  <h1 style=\"font-size: 36px; font-weight: 700; color: #0f172a; margin-bottom: 8px;\">\r\n    Ayuda y Soporte\r\n  <\/h1>\r\n\r\n  <p style=\"font-size: 25px; color: #1e40af; margin-bottom: 30px;\">\r\n    Asistencia para el uso del sistema\r\n  <\/p>\r\n\r\n  <p style=\"font-size: 25px; color: #334155; line-height: 1.6; margin-bottom: 35px;\">\r\n    Aqu\u00ed encontrar\u00e1s gu\u00edas, preguntas frecuentes y canales de contacto para resolver dudas sobre el uso de la Plataforma SaaS de Gesti\u00f3n Digital.\r\n  <\/p>\r\n\r\n  <h2 style=\"font-size: 28px; font-weight: 600; color: #0f172a; margin-bottom: 18px;\">\r\n    Recursos disponibles\r\n  <\/h2>\r\n\r\n  <ul style=\"font-size: 25px; color: #334155; line-height: 1.8; padding-left: 25px; margin-bottom: 40px;\">\r\n    <li>Gu\u00eda r\u00e1pida de inicio<\/li>\r\n    <li>Manual de usuario<\/li>\r\n    <li>Preguntas frecuentes (FAQ)<\/li>\r\n    <li>Videos tutoriales<\/li>\r\n    <li>Glosario de t\u00e9rminos<\/li>\r\n  <\/ul>\r\n\r\n  <h2 style=\"font-size: 28px; font-weight: 600; color: #0f172a; margin-bottom: 18px;\">\r\n    Canales de soporte\r\n  <\/h2>\r\n\r\n  <ul style=\"font-size: 25px; color: #334155; line-height: 1.8; padding-left: 25px; margin-bottom: 40px;\">\r\n    <li>Correo de soporte<\/li>\r\n    <li>WhatsApp de asistencia<\/li>\r\n    <li>Formulario de contacto<\/li>\r\n    <li>Horario de atenci\u00f3n: Lunes a Viernes 8:00 a 18:00<\/li>\r\n  <\/ul>\r\n\r\n  <h2 style=\"font-size: 28px; font-weight: 600; color: #0f172a; margin-bottom: 18px;\">\r\n    Accesos r\u00e1pidos\r\n  <\/h2>\r\n\r\n  <div style=\"display: grid; grid-template-columns: repeat(auto-fit, minmax(260px, 1fr)); gap: 12px;\">\r\n\r\n    <div style=\"background: #f8fafc; border-radius: 10px; padding: 18px 20px; font-size: 25px; font-weight: 500; color: #1e40af;\">\r\n      Gu\u00eda de inicio\r\n    <\/div>\r\n\r\n    <div style=\"background: #f8fafc; border-radius: 10px; padding: 18px 20px; font-size: 25px; font-weight: 500; color: #1e40af;\">\r\n      Preguntas frecuentes\r\n    <\/div>\r\n\r\n    <div style=\"background: #f8fafc; border-radius: 10px; padding: 18px 20px; font-size: 25px; font-weight: 500; color: #1e40af;\">\r\n      Contactar soporte\r\n    <\/div>\r\n\r\n    <div style=\"background: #f8fafc; border-radius: 10px; padding: 18px 20px; font-size: 25px; font-weight: 500; color: #1e40af;\">\r\n      Reportar un problema\r\n    <\/div>\r\n\r\n  <\/div>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Ayuda y Soporte Asistencia para el uso del sistema Aqu\u00ed encontrar\u00e1s gu\u00edas, preguntas frecuentes y canales de contacto para resolver dudas sobre el uso de la Plataforma SaaS de Gesti\u00f3n Digital. Recursos disponibles Gu\u00eda r\u00e1pida de inicio Manual de usuario Preguntas frecuentes (FAQ) Videos tutoriales Glosario de t\u00e9rminos Canales de soporte Correo de soporte WhatsApp [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":638,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-687","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/miespaciodigital.net\/auditoria\/wp-json\/wp\/v2\/pages\/687","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/miespaciodigital.net\/auditoria\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/miespaciodigital.net\/auditoria\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/miespaciodigital.net\/auditoria\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/miespaciodigital.net\/auditoria\/wp-json\/wp\/v2\/comments?post=687"}],"version-history":[{"count":7,"href":"https:\/\/miespaciodigital.net\/auditoria\/wp-json\/wp\/v2\/pages\/687\/revisions"}],"predecessor-version":[{"id":1189,"href":"https:\/\/miespaciodigital.net\/auditoria\/wp-json\/wp\/v2\/pages\/687\/revisions\/1189"}],"up":[{"embeddable":true,"href":"https:\/\/miespaciodigital.net\/auditoria\/wp-json\/wp\/v2\/pages\/638"}],"wp:attachment":[{"href":"https:\/\/miespaciodigital.net\/auditoria\/wp-json\/wp\/v2\/media?parent=687"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}